On day of arrival rooms are available from 3pm (times may vary for special packages). On day of departure, rooms must be vacated by 10.30am or an extra days’ charge will be applied.

Late check-out after this time can be requested subject to availability and may be charged at an hourly rate at the discretion of the owner.

The Adelphi Holiday Flats accepts no responsibility for guests’ property or valuables or vehicles.

The Company will not be responsible for the loss or damage of any property left in or at the Adelphi Holiday Flats premises other than as required under the Hotel Proprietor’s Act 1956

The Adelphi Holiday Flats does NOT guarantee car parking for any guest or visitor whether paid or unpaid and failure to provide said parking does not constitute breach of contract.

Car Parking spaces are for cars, car-size mini vans, motorcycles and other small vehicles only. Large vehicles, vans & trucks may be accommodated only with prior arrangement, is not guaranteed and may be subject to additional charges.

For use of the car park there may be a charge and/or limited spaces available and space may not be available for the duration of your stay.

Terms and conditions may also apply to car park use. Please contact us directly for more information. Cars and their contents are left at the owner’s/customer’s own risk.

We do not accept responsibility for loss or damage (save as may not be excluded or restricted by applicable law).

Please note that we do NOT accept cheques. Credit/debit cards for balance payments may incur a charge.

Where a deposit has been paid by credit or debit card, cash is accepted for balance payments.

If deposit was paid with cash or cheque, a credit/debit card is required. All monies owed must be paid before departure.

Failure to do so will result in action to recover any monies due plus any costs incurred.

We reserve the right to use your credit/debit card without further request if necessary to cover outstanding monies whether for goods, services or damages.

If cancellation or curtailment occurs prior to 30 days (60 days for special event packages) before the arrival date and we have been unable to re-let the accommodation the person who paid for the booking (‘the booker’) will be liable to pay the outstanding account in full.

If cancellation occurs less than 30 days (60 days for special event packages) prior to arrival the person who paid for the booking (‘the booker’) will be liable to pay the account in full.

By providing credit/debit card details the booker authorises the use of this card for any sums that become owing to us, including but not limited to accommodation charges, damage costs, incidentals.

In the case of cancellation or curtailment: Deposits will be used to cover any costs incurred by the Flats for re-advertisement of accommodation and/or pursuit of any monies owed and are deductible only from the final invoice prior to any allowances being subtracted. Cancellations must be confirmed in writing.

Guests are not permitted to smoke in public areas such as the corridors and stairs. We offer smoking allowed and non-smoking flats. Guests deemed to have been smoking in non-smoking flats will be subject to a deep cleaning charge of £100.00 plus a one night stay charge (at the current chargeable rate).

Wi-Fi access is provided free to guests of the Flats and requires login information to be provided. Public Wi-Fi Access Terms and Conditions are available in addition to this document. Contact the Flats for details. This agreement sets out the terms and conditions on which wireless internet access (“the Service”) is provided free of charge to you, a guest of the Flats (“us”) in consideration for your custom. Usage of which confirms your agreement to these terms and conditions and your agreement to allow us to send to you by e-mail our promotional and marketing material.

The Adelphi Holiday Flats offers a number of flats that accept dogs. This is by prior arrangement only and subject to additional charges. Other pets may be accepted but is at the discretion of the owners.We reserve the right to refuse a booking if the type or number of pets is deemed unsuitable for the property. Pets on the furniture are strictly forbidden and a charge for additional laundering will be made if pet hair is found on or in bedding/soft furnishings. Pets must not be left alone in the Flats and must be accompanied at all times. Owners are liable for any damage caused by pets including toilet ‘accidents’.

We are a family run establishment and welcome well behaved guests. We happily accept children, however we do NOT offer a baby listening service.

Children, all guests under 15 years of age (for the purpose of fire safety) must not be left unattended in any area of the Flats.

Unfortunately the Flats may be difficult to access by persons with limited mobility. People with limited mobility should check very carefully with reception before booking. Every effort will be made to accommodate your needs but is not guaranteed. No allowance can be made for not checking pre-booking that The Adelphi Holiday Flats are suitable for your mobility needs.